COMPANY
POLICY
Shipping Policy
Widick Diesel
Service, Inc exclusively ships via UPS on all orders considered
non truck freight. Widick Diesel Service, Inc will only ship to
the fifty US states and Canada which excludes all other
international destinations. In the event that you, the customer,
places an order to an International address not listed above,
Widick Diesel Service, Inc reserves the right to cancel your order
and issue a full refund.
When will my product be
shipped out?
Most products ordered will ship
within 1-2 business days, some exceptions may include back ordered
and/or direct ship items.
How long will
it take to receive my product?
If the product is in stock most
orders are received within 3-6 business days depending on your
location. Non-stock, special order and out of stock items may take
1-2 weeks to be received. If you would like to check inventory or
estimated ship date please contact us.
Free Shipping Over
$200.00!
Widick Diesel's free ground
shipping is available on online purchases totaling $200.00 or
greater. This free shipping offer is good only to US addresses
within the 48 contiguous states, which excludes Hawaii, Alaska,
Puerto Rico and the U.S. Virgin Islands.
Free shipping is UPS
Ground. This offer does not apply to truck freight items,
Clutches, Transmissions and all custom orders.
Widick Diesel Service, Inc
reserves the right to change this offer at any time.
Warranty
Widick Diesel Service, Inc
does not manufacture any of the products they carry and therefore
do not imply nor offer any warranty on them. All product
warranties if any, implied have been done so at the
discretion of the manufacturer. If you need warranty assistance on
any product you've purchased, please contact the manufacturer
directly.
Return Policy
You
must call for an RMA# before making any return!
-All returns made to Widick
Diesel Service, Inc must be in the original box with all parts
included.
-All
returns must be sent with a copy of the original receipt,
explanation of the problem and Return Number.
- All returns for full
credit must be received by Widick Diesel Service Inc within 30
days of the product being received by the customer. (determined by
UPS Tracking info)
- Customer is 100%
responsible for all shipping costs on returned merchandise.
- Credit
will be issued after the product and its contents are inspected
and found to be in brand new condition as shipped to the buyer.
- Some products may carry a
restocking fee of 5%-10% on returns, this includes but is not
limited to special order, direct shipment and/or the manufactures
return policy. Widick Diesel Service Inc reserves the right
to charge a restocking fee on any product being returned.
- Shipments refused by you
the customer and returned back to Widick Diesel Service Inc
will carry an automatic 10% restocking fee deducted from the total
credit owed.
Some
Circumstances in which credit will not be issued but not limited
to:
- Product
has been installed and/or used
- Product has been damaged
from an attempt to be installed and/or used
- Product is shipped back
with out original box, manual and/or parts
- Seal on electrical parts
is broken
-Product serial number does
not match that of which was original shipped to buyer
-Product is deemed not
resalable by Widick Diesel Service Inc due to customers own
actions in dealing with the product
ATTENTION:
Products on this website are designed, tested, and listed for
mid-size diesel pick-up trucks unless otherwise noted. Many
products will NOT work on E-series vans,
Excursions, 4500/5500 series, F-450/550, heavy duty trucks, and
motor home applications unless otherwise specified. If you have
any questions about a product working for a specific application
please contact us first, refunds will not be
given for products installed or attempted to be installed on the
incorrect application. Our toll free help line is 1-888-834-6534
please call if you're unsure.
We believe all prices and
information on our website to be accurate. Prices and information
on the website can change with out notice. Widick Diesel Service
Inc reserves the right to completely refund your money in the
event of a misprinted price. Widick Diesel Service Inc does not
manufacture any of the products we sell. Widick Diesel Service Inc
holds no responsibility for any damages incurred from the products
we sell. Any warranties offered on the products are through the
manufacture, and not through Widick Diesel Service Inc.
The products on the website
are after market performance products and accessories. Install and
use these products at your own risk.
|
